Terms of service
Terms of Service for Cosy Willow
Welcome to Cosy Willow! By accessing our website and making a purchase, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our website.
1. Acceptance of Terms
By accessing or using the Cosy Willow website, you agree to these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.
2. Products and Services
Cosy Willow offers a variety of candles and related products for sale on our online store. We reserve the right to change or discontinue any product or service without notice. All product descriptions and prices are subject to change at any time without notice.
3. Orders and Payment
Placing an order on our website constitutes an offer to purchase the products in your cart. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraudulent activity.
Payment for your order is processed through secure payment gateways. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.
4. Shipping and Delivery
Shipping and delivery times are provided for estimation purposes only and are not guaranteed. Cosy Willow is not responsible for any delays or issues caused by third-party carriers.
5. Returns and Exchanges
Please refer to our Return Policy for information on returns and exchanges. By making a purchase, you agree to the terms outlined in our Return Policy.
6. User Accounts
To access certain features of our website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.
7. Intellectual Property
All content on the Cosy Willow website, including but not limited to text, graphics, logos, images, and software, is the property of Cosy Willow and is protected by intellectual property laws. You may not use, reproduce, distribute, or display any portion of the website without our prior written consent.
8. Limitation of Liability
Cosy Willow shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or the products purchased.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
10. Changes to Terms
Cosy Willow reserves the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about these terms, please contact us at info@cosywillow.com.
Thank you for choosing Cosy Willow. We appreciate your business!